Alaska Airlines is working on a new career website to improve its customer-service records, according to an article published Tuesday.
The new database, which will be built on data from an existing database of nearly 15,000 former employees, will be used to help improve the airline’s performance, the company announced in a blog post.
The jobless rate for employees at Alaska is currently 6.4%, the highest in the U.S., according to a new report by the Department of Labor.
The report also found that Alaska had the highest rate of underemployment of any state in the nation in 2016.
Alaska Airlines, which operates more than 20 carriers, is in the midst of a major restructuring as the airline faces a projected $4 billion debt service, which could leave the company in a difficult financial position.
The company has been seeking to address some of those concerns by offering a new, flexible job search platform to new employees.
It will be led by the Alaska Career Institute, an initiative of the Anchorage Economic Development Corporation, the Alaska Business Council and the Alaska State Development Corp.
The database will also allow employees to search for work online and create job descriptions and qualifications for potential employers.
The company said that it hopes the new system will help employees find the jobs they need and will help them better understand the company’s business.
The Alaska Career Initiative launched last year with the goal of helping employers “meet the demands of today’s business climate,” according to the company.
The program has helped companies like Walmart and Boeing cut their employee turnover by 50% in recent years.
Alaskan Airlines announced last year that it would be shutting down its operations in Alaska and would be relocating to Everett, Washington.
It is also seeking to replace employees with new, qualified workers in Everett.